Bank Makramah upgrades Avanza’s Novus Suite to upgrade digital services for customers

Karachi, Pakistan (August 16, 2024): Bank Makramah Limited (BML) has entered into an agreement with Avanza Solutions to further strengthen their digital transformation initiatives, showcasing their dedication to implementing cutting-edge technologies to enhance customer interactions and optimize business processes.

Under this partnership BML will be Avanza's leading Novus Suite platform. A signing ceremony was held in Karachi in this regard, attended by Avanza Solutions’ CEO - Omer Ahmed Khan, CBO - Jalil Ahmed Farooqui, COO - Danish Farooque, Group Head Customer Experience Asia Pacific & Africa - Razi Hassan, Regional Manager Asia Pacific - Adnan Farooq, Manager Strategic Accounts - Jharna Rajani and Senior PreSales Consultant - Roheen Haq, along with BML President and CEO - Jawad Majid Khan accompanied by Deputy CEO - Farhan Baig and Head of ADC - Ashfaq Naveed.

Avanza's Novus Suite is a comprehensive, state-of-the-art solution designed to revolutionize banking operations. It integrates multiple core banking functionalities into a single, cohesive platform, providing financial institutions with the tools they need to stay ahead in a rapidly evolving industry. The Novus Suite is not just a product; it is a transformative solution that enables banks to deliver secure, efficient, and personalized services to their customers.

The recent upgrade at Bank Makramah incorporates several key components of the Novus Suite, including Enterprise Service Bus (ESB) — a robust middleware solution that enables seamless integration across various banking channels and systems, ensuring a smooth flow of data and communication. It also provides an advanced platform for the management of card issuance, personalization, and lifecycle management, enabling Bank Makramah to offer secure, flexible, and customized card services to its customers.

Furthermore, it offers a powerful switching solution that facilitates real-time transaction processing across multiple channels, including ATMs, POS, and online banking, enhancing the customer experience with faster and more reliable services. These features not only optimize Bank Makramah's operations but also empower them to meet the growing demands of their customer base with enhanced security and efficiency.

"At BML, our commitment to innovation and excellence drives us to continuously enhance the way we serve our customers. Upgraded integration of Avanza's Novus Suite is a significant milestone in our digital transformation journey, we are not only optimizing our operations but also setting new standards for secure, efficient, and personalized banking services. This partnership empowers us to meet the evolving needs of our customers with agility and foresight, ensuring that Bank Makramah remains at the forefront of the banking industry." — Deputy CEO, Farhan Baig – Bank Makramah

"The signing of Bank Makramah for our Novus Suite is a testament to Avanza's commitment to delivering top-tier banking solutions. We are excited to see the transformative impact this upgrade will have on Bank Makramah's operations and their ability to offer cutting-edge services to their customers." — Chief Executive Officer, Omer Ahmed Khan - Avanza Solutions

Avanza Solutions is a global technology company at the forefront of digital transformation, offering innovative solutions that drive growth and efficiency in the banking and financial services sector. With a strong presence across the Middle East, Asia Pacific, Africa, and North America, Avanza Solutions is dedicated to empowering organizations with the tools they need to thrive in a digital world.

Bank Makramah is a leading financial institution in Pakistan, known for its commitment to providing exceptional banking services to its customers. With a focus on innovation and customer-centric solutions, Bank Makramah continues to set new benchmarks in the industry, ensuring that their customers enjoy secure, reliable, and personalized banking experiences.